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Licence up for renewal?

 
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Calendyr
"Miracle Flush"


Joined: 17 Aug 2006
Posts: 121
Location: Montreal

PostPosted: Fri Oct 28, 2011 5:51 pm    Post subject: Licence up for renewal? Reply with quote

Hello Doc,

I need to know if my licence is up for renewal. The software never gave me any warning license was about to expire but tonight I just can't get it to work.

I sent you an email using the link on the main website under licencing and received this reply:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

order@drneau.com
SMTP error from remote mail server after RCPT TO:<order@drneau.com>:
host mx.drneau.com [66.96.140.51]: 550 5.1.1 <order@drneau.com> recipient rejected

------ This is a copy of the message, including all the headers. ------

Return-path: <info@liguepokermetropolitaine.com>
Received: from box10.rapidenet.ca ([67.215.11.18])
by box14.rapidenet.ca with esmtps (TLSv1:AES256-SHA:256)
(Exim 4.72)
(envelope-from <info@liguepokermetropolitaine.com>)
id 1RJw5Y-0003fG-7t
for order@drneau.com; Fri, 28 Oct 2011 19:43:52 -0400
Received: from modemcable218.4-200-24.mc.videotron.ca ([24.200.4.218] helo=QuadBox)
by box10.rapidenet.ca with esmtpa (Exim 4.72)
(envelope-from <info@liguepokermetropolitaine.com>)
id 1RJw5W-0005f9-GR
for order@drneau.com; Fri, 28 Oct 2011 19:43:50 -0400
Reply-To: <info@liguepokermetropolitaine.com>
From: "Daniel Crispin" <info@liguepokermetropolitaine.com>
To: <order@drneau.com>
Subject: Licence renewal
Date: Fri, 28 Oct 2011 19:44:13 -0400
Organization: Ligue de Poker Metropolitaine
Message-ID: <7311640CB86243D294BAB492961051C2@QuadBox>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0000_01CC95A9.FA8CB9C0"
X-Mailer: Microsoft Office Outlook 11
Thread-Index: AcyVy2nF71ogmJZpQQGHKgATufaguQ==
X-MimeOLE: Produced By Microsoft MimeOLE V6.1.7600.16807

This is a multi-part message in MIME format.

------=_NextPart_000_0000_01CC95A9.FA8CB9C0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit

Hello,



My software won't let me start a new tournament. It never gave me any warning my licence was about to expire or anything but tonight I just can't get it to work.



Can you tell me if my licence is due for renewal please?



Daniel Crispin

Ligue de poker Metropolitaine

112-3300 Boul Rosemont

Montreal, Qc

H1Y 2C5



Thank you!




------=_NextPart_000_0000_01CC95A9.FA8CB9C0
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<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; = charset=3Dus-ascii"> <meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)"> <style>
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-CA =
style=3D'font-size:
10.0pt;font-family:Arial'>Hello,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-CA =
style=3D'font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-CA =
style=3D'font-size:
10.0pt;font-family:Arial'>My software won’t let me start a new tournament. &nbsp;It never gave me any warning my licence was about to = expire or anything but tonight I just can’t get it to = work.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-CA =
style=3D'font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-CA =
style=3D'font-size:
10.0pt;font-family:Arial'>Can you tell me if my licence is due for = renewal please?<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span lang=3DEN-CA =
style=3D'font-size:
10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Daniel Crispin<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Ligue de poker = Metropolitaine<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>112-3300 Boul Rosemont<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Montreal, Qc<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>H1Y 2C5<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Thank you!<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

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pathand
"Miracle Flush"


Joined: 02 Apr 2009
Posts: 108
Location: Houston, Tx.

PostPosted: Mon Oct 31, 2011 12:22 pm    Post subject: Reply with quote

what about the page after "the rock page". i believe it asks if you want to re-apply. your exp. date should show. i can't be more specific because i can't access here at work. hope this helps.
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drneau
Site Admin


Joined: 13 Feb 2005
Posts: 2385
Location: Woodbury, MN

PostPosted: Mon Oct 31, 2011 2:10 pm    Post subject: Re: Licence up for renewal? Reply with quote

Calendyr wrote:
Hello Doc,

I need to know if my licence is up for renewal. The software never gave me any warning license was about to expire but tonight I just can't get it to work.

I sent you an email using the link on the main website under licencing and received this reply:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

order@drneau.com
SMTP error from remote mail server after RCPT


The email address is "orders@drneau.com". I would've called it "order", but I was hoping for more than one Smile

BTW, did you click on the link or type it yourself. If you clicked on a link to create the email, then I've got a typo somewhere on the website I need to fix.

Anyway, your license expired on Oct 27th, 2011.
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http://drneau.com
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Calendyr
"Miracle Flush"


Joined: 17 Aug 2006
Posts: 121
Location: Montreal

PostPosted: Tue Nov 01, 2011 2:31 pm    Post subject: Reply with quote

I used the link on the website, pretty sure it was in the licensing page.

Ok, I will make a payment when I get at work tonight, I don't know what the code from the software is so I can't do it from here.

Could you add a warning feature? Would be nice to know say 2 weeks in advance when the yearly license is about to expire.

Thanks again,

Daniel
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Calendyr
"Miracle Flush"


Joined: 17 Aug 2006
Posts: 121
Location: Montreal

PostPosted: Tue Nov 01, 2011 3:58 pm    Post subject: Reply with quote

Yearly payment done, thanks again.

Daniel
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