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aecd1
"Ace High"
Joined: 30 Jan 2008
Posts: 2
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 Posted: Sat Feb 02, 2008 5:41 pm Post subject: DR. Neau System |
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We purchased this software system to run our tournaments. Is there an instruction book or any type of help support and/or any type of resources to help with the operation of this system. Any answers/help would be greatly appreciated. 
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April Drennan |
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drneau
Site Admin
Joined: 13 Feb 2005
Posts: 2385
Location: Woodbury, MN
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| Posted: Sat Feb 02, 2008 5:59 pm Post subject: Re: DR. Neau System |
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| aecd1 wrote: | | We purchased this software system to run our tournaments. Is there an instruction book or any type of help support and/or any type of resources to help with the operation of this system. Any answers/help would be greatly appreciated. |
Check out the "Quick Start Guide" in the online help (in the tool). It doesn't tell you everything you'll ever need to know, but it's a good start.
Post other questions in the appropriate forum here.
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Dr. Neau (not a real doctor)
http://drneau.com
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aecd1
"Ace High"
Joined: 30 Jan 2008
Posts: 2
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| Posted: Sat Feb 02, 2008 8:38 pm Post subject: DR. Neau System |
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Thanx for the reply. Yes we did find that section. We were kind of looking for something that gives more in depth info. on all the features and how to do everything in more explanatory fashion. Is this something we are going to have to go in and just figure out ourselves? We have sent several E-MAILS to the support site but have yet to recieve a response.
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April Drennan |
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pfapfap
"A Set of Mop Squeezers"
Joined: 06 Jul 2006
Posts: 51
Location: O-Town
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| Posted: Sat Feb 02, 2008 10:09 pm Post subject: |
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As a user, I agree that it's rather in-depth software and can be rather overwhelming. However, it's also rather logically set up and lets you automate a lot of things. I recommend you turn on as much automation as possible and then just go through all the menus and examine what everything does. Then as you're familiar with things, open up more of the customization and learn a little as a time.
Apparently a v3 is coming with a better interface, but that could still be a while away. 
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drneau
Site Admin
Joined: 13 Feb 2005
Posts: 2385
Location: Woodbury, MN
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| Posted: Sat Feb 02, 2008 10:38 pm Post subject: Re: DR. Neau System |
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| aecd1 wrote: | | We have sent several E-MAILS to the support site but have yet to recieve a response. |
April, just for the record...
I have one email from you (not including your initial signup), sent Friday. I responded on Saturday.
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Dr. Neau (not a real doctor)
http://drneau.com
http://home.comcast.net/~jneau |
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